Terms and Conditions
Reservation & Cancellation Policy
A refundable deposit of 30% - (30 Days Prior to trip start date) of the trip fee is required to hold your reservation. The balance of the fee is due 60 days prior to commencement date of the trip. As a significant portion of our trip costs is already committed well in advance of each trip, there is no refund after 30 days, but we will forward credit to you for any future tours with us. If payment is not received when due, Explore Gros Morne reserves the right to treat the reservation as cancelled. Explore Gros Morne will refund both deposit [less a small administrative fee] and full balance of payment, if we can replace your spot with another participant, less any non-refundable moneys from third party deposits. Cancellation notice must be received in writing.
Please note that all tours in Newfoundland and Labrador are subject to a 15% GST/HST federal tax.
No one may depart on a trip unless all payments and necessary documents (including medical and liability release forms) are received by Explore Gros Morne
Our prices are quoted in Canadian dollars. If you choose to pay by credit card, we have to process the payment in Canadian funds. Your credit card company will automatically change it to your currency based on their exchange rate
If you paid your deposit in Canadian funds, please continue to make all further payments in Canadian funds to avoid any confusion in the daily changing exchange rate.
Explore Gros Morne reserves the right to alter itineraries or cancel any trip prior to departure for any reason whatsoever, including insufficient booking levels or logistical problems that may impede trip operations. A trip cancellation due to insufficient booking levels will generally occur at least 30 days prior to departure. Explore Gros Morne is not responsible for expenses incurred by trip members in preparing for the trip (i.e. non refundable airline tickets, visa fees, equipment, etc.).
A refundable deposit of 30% - (30 Days Prior to trip start date) of the trip fee is required to hold your reservation. The balance of the fee is due 60 days prior to commencement date of the trip. As a significant portion of our trip costs is already committed well in advance of each trip, there is no refund after 30 days, but we will forward credit to you for any future tours with us. If payment is not received when due, Explore Gros Morne reserves the right to treat the reservation as cancelled. Explore Gros Morne will refund both deposit [less a small administrative fee] and full balance of payment, if we can replace your spot with another participant, less any non-refundable moneys from third party deposits. Cancellation notice must be received in writing.
Please note that all tours in Newfoundland and Labrador are subject to a 15% GST/HST federal tax.
No one may depart on a trip unless all payments and necessary documents (including medical and liability release forms) are received by Explore Gros Morne
Our prices are quoted in Canadian dollars. If you choose to pay by credit card, we have to process the payment in Canadian funds. Your credit card company will automatically change it to your currency based on their exchange rate
If you paid your deposit in Canadian funds, please continue to make all further payments in Canadian funds to avoid any confusion in the daily changing exchange rate.
Explore Gros Morne reserves the right to alter itineraries or cancel any trip prior to departure for any reason whatsoever, including insufficient booking levels or logistical problems that may impede trip operations. A trip cancellation due to insufficient booking levels will generally occur at least 30 days prior to departure. Explore Gros Morne is not responsible for expenses incurred by trip members in preparing for the trip (i.e. non refundable airline tickets, visa fees, equipment, etc.).